We want you to have a great experience with our handmade products.
Eligibility for Returns
You can request a return or exchange within 3 days if:
- You received a damaged product
- You received the wrong product
- The item is not as described
Non-Returnable Items
- Used or damaged products
- Products without original packaging
- Custom-sized items
Return Process
- Contact us via WhatsApp/email with your order number.
- Send photos/videos of the issue.
- Our team will verify the claim.
- Courier will collect the product (if applicable).
Refund Method
Refunds are processed via:
- Bank Transfer
- Easypaisa / JazzCash
Refunds may take 2–5 working days.
Exchange Policy
Exchanges are allowed for size or design differences (if available).
Contact:
📧 contact@naqshmehal.com
📞 0335 3026439